PDF15 postponed

Firstly, we hope that you are all keeping safe and well.

Sadly, we have had to take the decision to postpone PDF15 which was due to be held on Thursday 18th June at The Royal Society of Chemistry.

To infill, we will be posting on this website and via our LinkedIn Group – Property Directors Forum (Occupiers).

The next PDF is scheduled for a full morning session on Thursday 19th November 2020 at The Royal Society of Chemistry. Details will follow.

Finally, Gail is stepping back from her role on the PDF. She has kept us on track and on time since the very beginning of the Property Directors Forum. She will still be a member of the LinkedIn Group and will continue to be a great contributor to the PDF.


PDF14 Survey Results

Mind the Gap – Outsourcing to ‘Rightsourcing’

Please see below the infographic summarising the results of the survey completed by the attendees of PDF14 and the Group’s membership.

The Survey Report uncovers some interesting insights relating to CRE procurement:

  • Procurement is about more than cost reduction
  • Majority support working with subject experts rather than single source providers
  • Renegotiation of supply contracts preferred to reprocurement

Please click this link to download a copy – PDF14 Survey Infographic


PDF14 Executive Summary

Mind the Gap – Outsourcing to ‘Rightsourcing’

Royal Society of Chemistry, Burlington House, London

Thursday 21st November 2019

Procurement has often been viewed as a confrontational process between the client and supplier.  Whilst driving down cost is still seen by some as the primary objective, new thinking has started to shift the focus towards a more holistic approach.  This means considering a range of metrics beyond financial and operational measurables and developing new measures around ‘gainshare’, innovation and contract renewal rather than re-tendering.  PDF14 takes us on the journey from outsourcing to successfully implementing ‘rightsourcing’.

The Panel included Patrick Dunne, Director of Group Property, Procurement and Cost Transformation, Sainsburys Plc and Mike Perkis, Managing Director and Valerie Bonnin, Partner, Incendium. Both Mike and Valerie also presented.  The Panel was moderated by Patrick Morrissey, Principal, Avison Young.

Main Conclusions

  • Evolution of Outsourcing has allowed a multi-faceted approach to procurement in an increasing number of corporates
  • Outsourcing used to be a blunt instrument about cost control and cost constraint
  • RFPs continue to be with us, but they have evolved
  • ‘Success’ needs to be measurable, but it’s not just about cost
  • A genuine balance between the client and the supplier, that is implicit in a sustainable relationship, can significantly contribute to the success of the procurement process
  • Understanding the client organisation is key – what it does and where it does it
  • Partnering is about relationships – skills, trust, confidence, consistency
  • On the client side, recognise challenges and share the lessons learned
  • Emphasis on hard skills as well as soft skills (relationship management)
  • Innovation should emerge from the right sorts of relationships

The next Property Directors Forum will be held on Thursday, 18th June 2020. We look forward to seeing you there.

For more information about – or to join – the Property Directors Forum please contact Gail on 020 7041 9991 or gail.wickes@propertydirectorsforum.com


PD14 Agenda Thursday, 21 November 2019

“Mind the Gap” – Outsourcing to “Rightsourcing”

09.30     Registration, Networking & Coffee

10.00     Welcome & Introduction to the Property Directors Forum
Jason Sibthorpe, President, UK, Avison Young

10.05     Mike Perkis, Managing Director, Incendium Consulting,
presenting “Rightsourcing – the view form 30,000 ft”

10.40     Valerie Bonnin, Director Incendium Consulting,
presenting “Built to Last – rightsourcing from the ground up”

11.15     Patrick Morrissey (Chair) to introduce panellists
–  Mike Perkis
–  Valerie Bonnin
–  Phil Cook, Property Programme & Development Director, Tesco

11.20     Panel Discussion, Audience Q&A, Summary

11.50     Round Table Debates

12.25     Round Table Presentations

12.50     Summary – Patrick Morrissey

13.00     Networking & Lunch


Valerie Bonnin, Incendium, to present at PDF14 on Thursday 21 November

Valerie Bonnin, Director, Incendium Consulting, will be joining Mike Perkis to present at PDF14, Thursday 21 November.

Valerie leads Incendium’s CRE services procurement business specialising in advising clients on large and complex procurements. She has a wealth of experience across the real estate and FM services spectrum including outsourcing advice both in the UK and internationally. Valerie prides herself on developing and maintaining relationships with clients in all sectors and supporting them throughout the value chain of real estate services.

Don’t miss out!  Reserve your place for PDF14.

Event Details:
Topic headline: “Mind the Gap” – Outsourcing to “Rightsourcing”
Date: Thursday 21 November 2019
Time: 9.30 – 2.00pm
Location: The Royal Society of Chemistry, Burlington House, Piccadilly W1J 0BA

To reserve your place or to request an invite for a colleague please email Gail at gail.wickes@propertydirectorsforum.com


PDF14 Speaker Announcement

Mike Perkis, Managing Director, Incendium Consulting will be the key speaker at PDF14 on Thursday 21st November 2019.

Mike has over 25 years of experience in the real estate industry, of which the past 18 years have been acting exclusively for corporate occupiers.  As a Procurement Partner at Incendium, he has excellent insights to not only cost data, but also to scope innovations, developments in supplier systems and performance metrics, supplier performance on actual contracts and also supplier key personnel.  Mike is recognised as a leading industry expert in the field of real estate services outsourcing.

Event Details:
Topic headline:
“Mind the Gap” – Outsourcing to “Rightsourcing”
Date: Thursday 21st November 2019
Time: 9.30 – 2.00pm
Location: The Royal Society of Chemistry, Burlington House, Piccadilly W1J 0BA

More details to following regarding second speaker and panel line-up.

To reserve your place email Gail at gail.wickes@propertydirectorsforum.com – additional colleagues can be invited by forwarding their details.


Save the date! Join us at the next forum on Thursday 21st November 2019

We are delighted to confirm the date for PDF14.

Event details:
Date: Thursday, 21st November 2019
Time: 9.30am to 2pm (including lunch and networking)
Location: The Royal Society of Chemistry, Burlington Place, Piccadilly W1J 0BA

To reserve your place email Gail at gail.wickes@propertydirectorsforum.com – additional colleagues can be invited by forwarding their details.

An update will follow regarding speakers and discussion topics.


Beware of Geeks Bearing Myths

Wellness in the Workplace

Please see below the infographic summarising the results of the survey completed by the attendees of PDF13 and the Group’s membership.

The Survey Report uncovers some interesting issues around Wellness and Productivity in the Workplace.

  1. The major roadblocks for implementing Wellness int he workplace was a mixture of Legacy buildings preventing installation, lack of financial justification and no ownership.
  2. 70% of Companies are not currently capturing Post Occupancy Evaluation data

Please click the link to download a copy – PDF13 Infographic


PDF13 Executive Summary

At the PDF13 in June, discussion was lively around the topic “Beware of Geeks Bearing Myths!” with the primary focus on Wellness in the workplace.  The key presentations were by Bruce Daisley, VP-EMEA Twitter and Dr Phil Hampshire, Founder, 3ADAPT.

Main Conclusions:

Advancing technology in our lives, both inside and outside the workplace, means we are permanently ‘ON’.  The repercussions on our Wellness are becoming more apparent, indeed the Wellness agenda continues to evolve.  At the Property Directors Forum, discussion focussed on influences on Wellness in the workplace, the problems created by being ‘ON’ and potential solutions.

  • A plethora of existing research and academic reports illustrate how influences such as light, air and temperature can impact productivity.
  • It’s not necessarily about needing more space but using existing space better.
  • Wellness is not owned within most companies so communicate and collaborate with HR, IT, architects, project managers and developers to create an integrated team, or appoint a ‘Wellness Officer’, and build in workplace Wellness from the start.
  • Learn from mistakes and challenge the standards – ask your workforce what they like and don’t like about their workplace to understand what is needed to be productive.
  • Be flexible with the workplace – understand that people have differences in why, how, when and where they work.
  • Understand the psychology of productive working – allow breaks, don’t always be ‘ON’, have a time and a place to switch ‘OFF’.
  • Make simple changes such as turning off Notifications on mobile phones.
  • Balance simple observations such as journey mapping by walking through your office to see if the right things are in the right places, with academic research.
  • If you make changes no one notices, if you don’t – everyone notices……

The next forum will be on Thursday 21st November 2019, again at the Royal Institute of Chemistry, Piccadilly, London. Should you wish to attend, please contact Gail Wickes at gail.wickes@propertydirectorsforum.com .


PDF13 – Panellist Line-Up Confirmed

We are delighted to announce the final member of our panel of experts for the Panel Discussion at PDF13.

Anna Scally, an Associate at Avison Young and FitWel Ambassador, has project managed fit-outs and relocations in a wide range of industry sectors and cities across the globe.

A recent project for Broadgate Estates in London achieved the first ever Outstanding BREEAM Fit-out & Refurbishment Certifications and was shortlisted for the 2016 BREEAM Awards.

Anna has presented at a number of events including MIPIM UK and will explore how wellness is becoming an integral part of her clients’ requirements for major projects.

Anna joins our Keynote Speakers – Bruce Daisley and Dr Phil Hampshire.

Bruce Daisley will bring his experience as an occupier, leading business podcaster and author.  Bruce’s hugely popular podcast – “Eat Sleep Work Repeat” digs right into the DNA of work, talking to leading experts about how we can make our jobs more fulfilling, more productive – and much more enjoyable.

In his book, “The Joy of Work” he shares the fruits of his discoveries in 30 succinct tips that range across all aspects of 21st-century office life and that combine inspiration, empirically tested insight and down-to-earth practical answers in equal measure.

3ADAPT’s Dr Phil Hampshire has contributed to industry reference reports on Health, Wellbeing and Productivity.  As part of his doctorate research in stakeholder engagement and sustainable decision making, he developed new approaches to bring together the evaluation of human performance with quantitative analysis. 

He has led the development of sustainability strategies and frameworks with some of the world’s most progressive organisations.

The panel is chaired by Iain Rackley, an Avison Young Principal who sits on the Advisory Board of Avison Young’s Tenant Advisory Affinity Group and SIOR’s Tenant Representative Group.  He is based in Central London.  He will be ensuring that delegates gain practical advice and ideas from the panellists.